JooTicket- A Joomla! component for osTicket

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Live Site:    www.soft-php.com

Demo Site:  demo.soft-php.com

JooTicket adds a bridge between Joomla! 1.5(compatible with Joomla! 1.6 ,1.7.x and 2.5.x also) and the osTicket v1.6 Stable  platform. It allows for displaying osTicket v1.6 Stable content within the Joomla! component-area but also ships with Joomla! modules and Joomla!^TM plugins.

JooTicket is a online Joomla Support Ticket System Component or Extension. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.

Features

• Easy installer using joomla Extensions menu(No need ftp to upload files for fresh installation)
• Works with Jquery,Mootools,Prototype(No conflict mode)
• Works with most of the joomla templates.
• Manage osTicket configuration and osTicket users from Joomla admin panel
• Ships with Joomla! modules
• osTicket interface displays into native Joomla! content
• Web and Email Suppport
• Auto Response
• Canned Replies
• Internal Notes
• Help Topics
• Alerts and Notices
• Role-based Access
• Assign & Transfer Tickets
• Joomla Title,Description(SEO)
• Knowledge Base/FAQ in Frontend
• No encoding loader needed
• Integrated with joomla login(front end only)
• My tickets joomla module
• Not encoded,but few files obfuscateed.
• Unlimited Installation in unlimited Domains

Minimum requirements

• Joomla! 1.5.x(compatiblewith Joomla! 1.6.x ,1.7.x  and 2.5.x also)
• License keys(You will get your license key automatically when you purchased JooTicket to use it unlimited times)
• osTicket v1.6 Stable
• PHP version 5.2 or newer
• MySQL 5 or newer
• PHP-module CURL active
• PHP-module SimpleXML active
• PHP-module JSON active